Customer Marketing Specialist

Hamburg or Zurich

Brame, a dynamic MarTech startup headquartered in Switzerland, is seeking a talented and experienced Customer Marketing Specialist to join our team in Hamburg or Zurich. We are dedicated to revolutionizing the world of gamification marketing and helping businesses across industries enhance their customer journey with interactive and cutting-edge experiences.

We are proud to offer our Software as a Service (SaaS) solution, developed in-house. This cutting-edge platform empowers brands to effortlessly create captivating marketing mini games, utilizing an adaptive and modular system. Our solution opens new possibilities for our customers, enabling them to generate a higher number of leads and foster deeper engagement with their target audience. With our user-friendly platform, unlocking the potential of interactive marketing has never been easier.

Shape the future of marketing as a Customer Marketing Specialist at Brame, crafting persuasive use cases, dynamic success stories, and comprehensive content that showcase the prowess of our gamification software. Your role in conceptualizing engaging events and delivering industry-leading insights will be pivotal in driving client engagement and revolutionizing marketing practices.

Main responsibilities:

Collaborate with the customer success team to extract in-depth insights and create impactful use cases and more elaborate case studies.
Diligently manage and refresh our digital library of success stories, continuously refreshing, and adding new ones.
Produce a diverse range of materials, delving into detailed ROI analyses, while also offering comprehensive blogs, eBooks, and whitepapers that become industry references on gamification best practices and strategies.
Conceptualize, script, and actively promote events as webinars and “behind the scenes” that delve deep into the applications, advantages, and impact of real client campaigns.
Regularly furnish the email marketing team with engaging, insightful, and up-to-date content that educates customers on evolving gamification trends, the latest features, and potential applications.
Craft tailored content that not only spotlights advanced gamification strategies, but also provides practical tools and advice, assisting account and success management teams in both reviving at-risk accounts and enhancing seasonal user engagement.
Support our success management team by creating debriefing and workshop presentations.

Your skills and experience:

Requirements

Approximately 5 years’ experience in Marketing, primarily in Copywriting and Content Creation.
Full proficiency in English and German is a must-have, especially in written communication.
Ideally experience from working in a SaaS B2B company.
Experience working with WordPress is preferred.
Experience in Sales outreaches is preferred.
Exceptional communication skills are crucial for the role.

Who you are

Creative – You dare to question the status quo, think in new ways, and find new solutions to old problems.
Inquisitive – You keep abreast of your profession and area of expertise, monitor and understand trends.
Collaborative – You adapt and find win-win solutions through a prestige less approach focusing on the common goal.
Solution-oriented – You quickly find solutions to emerging problems, and adapt fast to new situations.

What we offer:

As a team, we believe in fostering a warm and friendly work environment while pushing the boundaries of what’s possible in gamification marketing. At Brame, every employee has the entrepreneurial freedom to make a difference and is highly encouraged to take ownership, and come up with new ideas and innovative approaches.

We offer a competitive salary, bonus systems, and rewards. We have a hybrid work model and we support you in your personal development to make sure you learn and grow.

Of course, our team also likes to have a lot of fun – we have monthly brunches, team activities, and events. 

Join Brame now

If you feel like you meet our requirements and want to become a GAME CHANGER in one of the fastest-growing companies in the gamification space, send us your CV and we’ll get in touch as soon as possible!

Brame is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.