How Gamification Marketing Helped ZooRoyal, AEG, and SPAR Elevate their Advent Campaigns

Customer story

TSG Hoffenheim

TSG Hoffenheim is a renowned German football club with a loyal fan base. However, the most devoted fans, the season ticket holders, felt disadvantaged compared to new customers and event fans who received more attention with promotions, contests, and small gifts. The football club wanted to change this by creating a quiz specifically for the season ticket holders.

Engagement Time
0 sec
Games Completion
0 %
Partner Included per Match
0

The Challenge

TSG Hoffenheim received feedback from season ticket holders who felt they received less attention compared to new customers and event fans, who were more involved in promotions and contests.

FOCUS: Why are season ticket holders so valuable for a football club?

  • Regular income: Season ticket holders provide a stable source of income for football clubs, as they pay for the entire season in advance.
  • Loyalty: These stadium visitors are usually the most loyal fans of a club and support them in good and bad times.
  • Atmosphere: Season ticket holders contribute to a positive atmosphere in the stadium and can encourage other fans to attend games regularly.
  • Marketing: Season ticket holders are an important factor in a club’s marketing as they act as ambassadors for the club and can recommend it to friends and family.

The Solution

To address this issue and give more attention to season ticket holders, the football club decided to create a Quiz that was advertised in the Friday matchday newsletter, visible only to season ticket holders.

Five questions were asked about the previous match against FC Schalke 04. The main prize consisted of 5×2 VIP seats for the match against 1. FC Köln on Saturday.

The Results

The engagement time of 68 seconds and a game completion rate of 70% demonstrated the strong interest and appreciation from TSG Hoffenheim’s most loyal fans. The campaign successfully met its goals of increasing season ticket sales and reducing the no-show rate.

Fans were particularly motivated by the chance to win exclusive, “non-buyable” products, such as signed shirts or meet-and-greets with the team, which were offered as incentives for purchasing a season ticket.

The campaign’s success was further driven by the fact that people enjoy showcasing their knowledge, which led many users to share their results and the game with friends and family, generating positive word-of-mouth and extending the campaign’s reach.

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Speak to a Gamification Expert About Your Advent Campaign

No boring sales talk. Individual consulting with proven best practices and industry-specific use cases for your unique gamified Advent campaign.

  • Use 100+ proven Gamification templates, such as an Advent calendar game, that suit your industry and business goals.
  • Use our drag-and-drop Gamification builder to create and customize Gamification campaigns with zero design or programming effort.
  • Deliver campaigns responsively via links or iFrames across all relevant platforms and devices.
  • Use real-time analytics to optimize campaigns and transfer collected first and zero-party data to your marketing tools.
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How Gamification Marketing Helped ZooRoyal, AEG, and SPAR Elevate their Advent Campaigns

Get a Free Demo of Brame Gamification Marketing Platform

Schedule a live demo with one of our product specialists at your convenience.

We can learn about your requirements, answer questions, and review ways Brame can help your organization to achieve your goals and engage with your audience.

Please submit your information below and we will be in touch shortly to set up a live demo. 

Request a Demo