
Sports
TSG Hoffenheim
TSG Hoffenheim is a renowned German football club with a loyal fan base. However, the most devoted fans, the season ticket holders, felt disadvantaged compared to new customers and event fans who received more attention with promotions, contests, and small gifts. The football club wanted to change this by creating a quiz specifically for the season ticket holders.

68 Sec
70%
1
The Result
The Challenge
TSG Hoffenheim received feedback from season ticket holders who felt they received less attention compared to new customers and event fans, who were more involved in promotions and contests.
FOCUS: Why are season ticket holders so valuable for a football club?
- Regular income: Season ticket holders provide a stable source of income for football clubs, as they pay for the entire season in advance.
- Loyalty: These stadium visitors are usually the most loyal fans of a club and support them in good and bad times.
- Atmosphere: Season ticket holders contribute to a positive atmosphere in the stadium and can encourage other fans to attend games regularly.
- Marketing: Season ticket holders are an important factor in a club’s marketing as they act as ambassadors for the club and can recommend it to friends and family.
The Solution
To address this issue and give more attention to season ticket holders, the football club decided to create a Quiz that was advertised in the Friday matchday newsletter, visible only to season ticket holders.
Five questions were asked about the previous match against FC Schalke 04. The main prize consisted of 5×2 VIP seats for the match against 1. FC Köln on Saturday.

The Results
The engagement time of 68 seconds and a game completion rate of 70% demonstrated the strong interest and appreciation from TSG Hoffenheim’s most loyal fans. The campaign successfully met its goals of increasing season ticket sales and reducing the no-show rate.
Fans were particularly motivated by the chance to win exclusive, “non-buyable” products, such as signed shirts or meet-and-greets with the team, which were offered as incentives for purchasing a season ticket.
The campaign’s success was further driven by the fact that people enjoy showcasing their knowledge, which led many users to share their results and the game with friends and family, generating positive word-of-mouth and extending the campaign’s reach.
More case studies

Mattel
Mattel, a renowned toy company based in the United States and the second-largest toy manufacturer globally, has consistently captivated young minds and brought immense joy to children worldwide. With an unwavering dedication to delivering exceptional products, Mattel not only aims to engage and educate parents about their diverse range of toys and the invaluable benefits they offer to children but also extends their focus to encompass all matters related to babies.

MPREIS
MPREIS recognized the immense potential of gamification to revolutionize marketing campaigns for seasonal events and holidays, turning them into extraordinary experiences that captivate customers and entice them to return. By incorporating game mechanics into their marketing strategies, they were able to significantly amplify the attention customer directed toward current special offers while simultaneously fostering a deeper connection between customers and the MPREIS brand.

Würth
Würth identified the profound potential of Gamification in reshaping the omnichannel retail experience, transforming it into an immersive journey that not only captivates customers but also solidifies their loyalty. By integrating game mechanics with their in-store and digital touchpoints, Würth succeeded in enhancing the attention customers paid to their offerings while simultaneously strengthening the bond between consumers and the iconic Würth brand.
"We became more cost-efficient and the drag and drop Builder is just awesome!"
See what Marc Marti from Tchibo and other leading marketers had to say about BRAME.

Marc Marti


Elena Abeltshauser


Luca Cadlini


Through Gamification, we reach customers on a different level and can surprise, inspire, and reward them. We are seeing an increase in frequency and revenue as well as enhanced engagement from users of our digital channels.

I can highly recommend BRAME's Gamification tool to anyone looking for a cost-effective and simple solution to collect email addresses or increase sales

The real-time performance analytics are very important to us, as they allow us to take our learnings and refine our strategy for upcoming campaigns.

In an A/B test, we displayed a Gamification banner to half of our website visitors, while the other half saw no banner. The group with the Gamification banner achieved an 18% higher sales conversion compared to the group without it. This was an outstanding result for us, as only very few tools or methods can boost sales conversion by 18%

With BRAME’s user-friendly software, we have been able to successfully implement a variety of campaigns and now see Gamification Marketing as a key component in our marketing mix.

What I appreciate most about working with BRAME is the drag-and-drop Gamification Builder, which made it easy for us to implement Gamification Marketing, along with the expert advice and support based on industry-specific best practices. This enabled us to launch a successful Gamification campaign and implement game mechanics perfectly suited to our industry and goals.

All the games have worked well so far. The Advent calendar is a yearly highlight, and customers are already anticipating it. The cost is much lower compared to the agencies MPREIS previously used to create a gamified Advent calendar.

In the last 20 months, we’ve collected over 35,000 unique leads and achieved a double opt-in rate of over 70%, which is more than double the industry average.

We had previously worked with agencies in the Gamification field, but with BRAME, we’ve become much more flexible. [...] We need much less time to set up campaigns, have excellent support that we can rely on, and are incredibly fast in execution.

The drag-and-drop functionality allows for quick game creation without technical expertise, which is especially valuable for day-to-day operations and to save time.

The diverse selection of game types and fully customizable templates provided by BRAME's tool allow us to create new experiences every time.

Users were motivated to repeatedly participate in games through gamified marketing campaigns, increasing the digital engagement and driving more frequent purchases.

Through our gamified campaigns with BRAME, we were able to generate numerous new app downloads and welcome new SPAR Friends members to our community. BRAME has made a lasting impression on us, and we are looking forward to various other campaigns.

During the European Championship, the Hit-the-Target Gamification Marketing mechanic increased sales conversions by 44% between June and July compared to January to May 2024. Additionally, the average card size grew by 11%, and transactions increased by 21% during the same period.

Compared to previous third-party providers, BRAME offers us a more flexible tool and the ability to independently create campaigns at a considerably lower cost.

Through a social media campaign with gamified content, we generated 14,000 leads, with 25% signing up for our newsletter via double opt-in. We were amazed at how easy it was to generate high-quality leads with Gamification Marketing in just four weeks. Simply perfect!